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FAQ

WHEN WILL MY ORDER SHIP?
Our items are made to order and typically take 5-9 business days to ship. An expedited package refers to the shipping speed once an order leaves our facility, but it does not change the pace at which it is made. Once your order leaves our facility, you will receive an email with the tracking information. Please note that the parcel is responsible for delays or lost packages at the post-shipment stage. 
 

WHAT IS YOUR RETURN POLICY? 

We do not offer returns or exchanges. Please note that once an order is placed, it cannot be changed or cancelled, so be sure to visit our size guide and policies page before purchase.  

 

DO YOU SHIP INTERNATIONALLY?

Yes! Please be aware of your country's import taxes and fees in customs if this is the case. 

 

WHERE ARE YOUR CLOTHES MADE? 

Our clothes are digitally printed in Los Angeles County, California.  

  

HOW DO I WASH MY ITEM?

Cold wash and dry on delicate works best on our printed designs to keep color and softness.

 

I WANT TO COLLABORATE!

We love to hear it! Please submit your portfolio to info@moonkissedcollective.com.

 

I STILL HAVE QUESTIONS.

Our customer service line is help@moonkissedcollective.com! Please allow 1-2 business days for a response.

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